MODULE 1 : YOUR OFFICE 365 ACCOUNT

OFFICE 365

What is office 365?

Your College Microsoft Account

Your College Microsoft Account utilizes Single Sign-On (SSO), giving you one central login for all campus services. Use your student credentials to securely access:

  • Email: Your official student Outlook inbox and Microsoft 365 apps.
  • Moodle: Your Learning Management System (LMS) for classes and assignments.
  • Meshed: The student information system for your enrollment, timetables, and grades.
  • Campus Computers: Logging into any physical desktop on our premises.
  • Helpdesk: Our IT ticketing system for technical support.
🔒 ONE LOGIN, ACCESS TO EVERYTHING
Because this system uses Single Sign-On, logging into your Microsoft account automatically unlocks all of these platforms. You do not need to create or remember separate passwords for Moodle, Meshed, or the Helpdesk.

Entering Username and Password

    • Go to the login page: https://www.office.com.
    • Enter your email address (e.g., 12345678@student.cihe.edu.au).
    • Enter the password from your orientation email.
    • Click Sign In.
    • You will be prompted for  Multi-Factor Authentication (MFA) for added security.

Setting up Multifactor Authentication using Microsoft MFA

Services you can use from your Student Microsoft Account
  1. Microsoft Word
  2. Microsoft OneDrive
  3. Microsoft Excel
  4. PowerPoint
  5. Teams …..and more
  6. Please check the below YouTube Video below:

If you’re trying to reset the password for a CIHE Microsoft account (Office 365/ Microsoft 365 account managed by your CIHE), follow these steps:

Option 1:Self-Password Reset (Quicker)

  1. Go to the Office 365 Password
    Reset Page: 
    Visit https://passwordreset.microsoftonline.com.
                                                   OR
  1. Enter Your  School Email:
    • Enter the CIHE email address (the one provided by CIHE during the orientation).
  1. Verify Your Identity:
    • You will need to verify your identity. Options may include: 
      Receiving a verification code via email or text or call
  1. Create a New Password:
    • After successfully verifying your identity, you can enter a new password.
      CIHE password requirement- Lowercase, Uppercase, Special character, Number
  1. Sign In with New Password:
    • Once the password is reset, sign in to your account using the new password.

Option 2

Contact- itsupport@cihe.edu.au  (make sure to include you ID and mentioned and attached the screenshot)

Note: You will be using Microsoft Account to login to Meshed, Moodle, and Teams. 

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